You will receive an email once we’ve reviewed your request.
Customer Interactions: Respond promptly to customer messages, ensuring that all inquiries are addressed within a 12-hour timeframe. If an order has been placed, please take this as a high priority as they would be expecting it for next day.
Standard Shipping Charges: For any order below £19.99, a standard shipping charge of £1.99 will be applied to the cusotmers.
Free Shipping: Orders with a value of £20 or more are eligible for free standard shipping, with delivery in 1-3 days.
Next Delivery: Orders placed before 4pm with a total value exceeding £50 are eligible for free next-day shipping.
For more information, please refer to Delivery Policy
Returns and Refunds: Adhere to our returns policy. Products returned in their original condition within 30 days of purchase are eligible for a refund or exchange. Sellers are responsible for facilitating an easy returns process.
Warranty Conditions: A 12-month warranty applies to all products sold through gadcet.com.
Fee - We implement a fee of 12% on all transactions to cover marketing and transaction costs. This allows us to maintain and improve our services while ensuring transparency in our pricing.
Payment Schedule: Seller payments will be made every Monday. It is imperative to keep account details accurate and up to date.
Feedback & Reputation Management: Accumulating five or more negative feedback scores within a month may result in an account review or suspension.
Gadstore LTD has the power to act as agent for the Seller, strictly on the terms set out in these Terms, to bind the Seller in concluding the sale of Products with Customers.
By registering as a vendor, you agree to abide by these terms. Any deviation may result in corrective action, including account closure.
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